Spike Academy ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
When you visit our website or interact with our services, we may collect the following types of information:
Personal Information: Includes your name, email address, phone number, and any other details you provide when registering for courses or contacting us.
Payment Information: Collected when you purchase courses or services, processed securely by third-party payment processors.
Technical Information: Includes your IP address, browser type, device information, and browsing behavior collected through cookies and similar technologies.
2. How We Use Your Information
Provide and improve our services, including course delivery and website functionality.
Communicate with you regarding courses, updates, and promotions.
Process payments and manage your account.
Comply with legal obligations and protect our rights.
3. Certificates of Completion
Spike Academy offers certificates of completion for certain courses to students who successfully finish the course and pass the assessments. These certificates can enhance your resume or portfolio. By enrolling in such courses, you agree to allow us to use your name and course completion status to generate certificates.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with trusted third parties.
Service Providers: To facilitate payment processing, course delivery, and other essential functions.
Legal Compliance: To comply with legal requirements or respond to lawful requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
5. You have the right to:
Access and update your personal information.
Request deletion of your personal data, subject to legal obligations.
6. Data Security
We implement industry-standard measures to protect your personal information. However, no method of data transmission or storage is completely secure. We encourage you to take precautions when sharing personal information online.
7. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date. We encourage you to review this page regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]
